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How to move your team's Fireflies meetings into Fathom, what comes with them, and when it's safe to let Fireflies go.
Quick answer: Fathom migrates your team's Fireflies recordings, transcripts, and comments for free. You share a Fireflies API key and proof of your contract end date, choose whether migrated meetings are private or visible, and Fathom's team handles the rest. Backing up your meetings takes a short window, and importing them into each teammate's account takes two to three weeks as your team signs up. Fireflies API access ends when your contract does, so start at least two weeks before then. With an annual Fathom Business or Enterprise agreement, you also get Fathom free through the end of your Fireflies contract, up to six months.
Search for how to move from Fireflies to Fathom and most of what comes up explains the trip in the other direction. This guide is for teams heading this way.
The good news: you don't have to export anything by hand. Fathom's team pulls your Fireflies library directly, matches every meeting to the right person, and keeps you updated until it's done.
What moves from Fireflies to Fathom
- Video call recordings, with no loss in audio or video quality.
- Transcripts, with speaker labels as they appear in Fireflies, plus comments.
- Meeting details, including attendees, dates, durations, and titles.
- Timestamps and highlights from your Fireflies meetings.
What doesn't move
- Audio-only meetings. Fathom imports video recordings only for now.
- Per-meeting privacy. Fireflies doesn't share each meeting's privacy setting, so migrated meetings come over all private by default, or all visible if you ask.
- Internal tags, folders, and alerts from Fireflies.
- Automatic Fathom summaries. Imported meetings aren't re-summarized automatically. You can apply a Fathom summary to any migrated meeting from the app.
The migration also pulls your whole Fireflies library at once. Fireflies' API doesn't let anyone pull only internal or only external meetings.
Before you start: what you'll need
- A Fireflies API key, ideally from a Super Admin. Fireflies API keys belong to the person who creates them. A key from a Fireflies Super Admin, available on Enterprise, reaches every meeting on your team. On other plans, the migration can only pull meetings the key's owner can see. Fathom migrates full meetings (video, audio, and transcript), and exporting video through Fireflies' API requires a Pro plan or higher, so meetings on Fireflies Free can't migrate yet.
- Proof of your contract end date. Fireflies API access ends when your contract does, so Fathom plans the backup around that date.
- A plan for former employees' meetings. Decide whether meetings from people who have left should go to a teammate or be left out. For current teammates who haven't joined Fathom yet, their meetings can wait until they sign up. Fathom's team confirms the mapping with you before anything is imported.
- A privacy decision. Choose whether all migrated meetings are private or all visible to your team.
How to migrate from Fireflies to Fathom, step by step
Step 1: Request your free migration
Fill out the switching offer form. A Fathom rep follows up to confirm your seat count and timing. If you'd like proof before committing, Fathom can run a test import of a few specific meetings first.
Step 2: Set up your Fathom workspace
Once your annual Business or Enterprise agreement is signed, your rep turns on Fathom for your team at no cost through the end of your Fireflies contract. An admin onboarding session covers sharing, permissions, and integrations.
Step 3: Share your API key and decisions
Send your API key, proof of your contract end date, and your decisions on former employees and privacy to your rep. The migration runs in parallel with onboarding, so your team doesn't wait on it to start using Fathom.
Step 4: Fathom backs up your Fireflies library
Fathom copies every meeting into its own cloud. The backup is a one-time pull, so your rep times it with your switch, before your Fireflies contract ends. Fireflies sets API limits by plan, so larger libraries take a little longer.
Step 5: Invite your team
Meetings import into each teammate's Fathom account as they join, so send invites on day one. The faster your team signs up, the faster the import finishes. On Fathom Enterprise, your IT team can provision everyone at once with SCIM through Okta or Microsoft Entra ID, so the import isn't waiting on sign-ups.
Step 6: Check the results, then let Fireflies go
Spot-check a few teammates' libraries. If you'd like a record, ask for a CSV of imported meetings (date, owner, URL, and title) before your API access ends. Once Fathom confirms the backup is complete, your Fireflies contract can end on schedule.
How long a Fireflies migration takes
The backup depends on your library size and Fireflies' API limits for your plan. The import takes two to three weeks, because meetings attach to each teammate as they sign up. Start at least two weeks before your Fireflies contract ends, since API access stops when the contract does.
What switching from Fireflies costs
With an annual Fathom Business or Enterprise agreement, the migration is free and Fathom is free through the end of your Fireflies contract, up to six months. Longer remaining terms are reviewed case by case. The offer covers your team's paid Fireflies seats. After that, see Fathom pricing for every plan.
Why teams switch from Fireflies to Fathom
On G2, Fathom scores 95% for AI summarization against 89% for Fireflies, and 97% for quality of support against 87%. Fathom users also report an average ROI in 4 months, compared with 11 months for Fireflies. One sales engineer summed up their own head-to-head test: Fathom "outperformed Otter and Fireflies, hands down, in every category we tested." See the full breakdown at Fathom vs. Fireflies.
What to set up once you're in Fathom
- Connect your CRM and tools. Fathom Business syncs call notes and fields to HubSpot and Salesforce. Imported Fireflies meetings don't sync automatically, which keeps duplicates out of your CRM; run an all-past-call sync if you want historical meetings attached to current deals. The integrations page covers the rest.
- Pick your capture mode. Choose a bot or bot-free capture meeting by meeting. Bot-free capture is live on Mac, with Windows coming.
- Set up Trackers to flag the topics your team cares about across every call.
- Search your full history. Ask Fathom answers questions across your team's calls, migrated calls with transcripts included. Through Fathom's MCP server, the same data works in AI assistants like Claude.
Plan your switch from Fireflies
Decide whose Fireflies API key you'll use (a Super Admin key covers the whole team), start at least two weeks before your contract ends, and invite your team on day one. That's the whole job on your side. Fathom users save an average of 38 minutes per meeting on notes and follow-up, starting from your team's first call.
Get your free Fireflies migration and Fathom free through the end of your contract.
FAQs about migrating from Fireflies to Fathom
Fireflies lets you download meetings one at a time, but moving a whole team's library that way doesn't scale. When you switch to Fathom, Fathom's team pulls your Fireflies library directly with your API key, for free.
Pro or higher. Fathom migrates full meetings with video, audio, and transcript, and Fireflies only allows video export through its API on Pro and above, so Free plans can't migrate yet. On Enterprise, a Super Admin key covers every meeting on your team. On Pro or Business, the key reaches only the meetings its owner can see, so meetings outside that person's view won't move.
Only after Fathom confirms your backup is complete. Fireflies API access ends when your contract does, so start the migration at least two weeks before that date.
Not meeting by meeting. Fireflies doesn't share each meeting's privacy setting, so migrated meetings come over all private by default, or all visible if you ask.
You decide. Their meetings can go to a teammate or be left out, and meetings for current teammates can wait until they join Fathom. Fathom's team confirms the mapping with you before anything is imported.
Fathom has a free plan, Team at $15 per user per month, and Business at $25 per user per month, both billed annually. With an annual Business or Enterprise agreement, teams switching from Fireflies get Fathom free through the end of their Fireflies contract, up to six months. The switching offer isn't available on the Team plan. See Fathom pricing for details.
