Fathom vs. Fireflies: Cleaner AI notes and a noticeably faster path to ROI

Fireflies captures calls. Fathom understands them – and delivers the insights your team needs, without complex workflow configuration.

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Fathom's meeting library grouped by day next to a CRM sidebar showing recent deals and most active users

Proof is in the numbers

G2 logo

Rating

5/5

6,900+ reviews

4.7/5

749 reviews

Meet your brilliant AI meeting copilot

See how Fathom stacks up on G2

Feature comparison table — Fathom vs. Zoom across platforms, free plan, botless capture, cross-meeting intelligence, CRM integration, and recap access
Fireflies logo

Ease of setup

97%
94%

Ease of use

97%
92%

Quality of support

97%
97%

AI text summarization

95%
89%

Avg. ROI

4 months
11 months
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Meet your brilliant AI meeting copilot

Why Teams Choose Fathom Over Fireflies

Fathom's Deal View for a sales opportunity, showing a chronological call history alongside an AI panel with a deal summary, key people, and an Ask Fathom tab

Higher accuracy, fewer noisy transcripts

While Fireflies floods reps with raw transcripts and filler, Fathom distills calls into accurate, action-ready insights.

A HubSpot deal record automatically updated with a feed of synced Fathom meeting summaries

Better CRM outputs – no cleanup needed

Skip Fireflies’ copy-paste clutter. Fathom populates your CRM with consistent, actionable data every time.

Fathom's AI chat interface with suggested prompts about upcoming meetings and deal follow-ups

Zero setup or workflow maintenance

Fireflies demands workflows, tuning, and admin upkeep. Fathom delivers value out of the box – no configuration required.

Fathom's AI Scorecard for a sales call, showing a MEDDIC-based overall score, criteria breakdowns, and team performance charts

Coaching insights built for teams

Fireflies shows what was said; Fathom shows what it means for your pipeline, methodology, and coaching priorities.

Fathom's Screen Shares and Q&A panels showing call content organized by topic

Faster adoption across teams

Fathom eliminates the noise and complexity associated with Fireflies, helping teams ramp faster and stay engaged.

Real talk from Fathom customers

"Fathom will change your life - I'm not even exaggerating" 5/5

As a user researcher, my life genuinely got better when I started using Fathom. Before, I had to scramble to write or type important quotes down. Then, I would second guess whether I captured it, so I'd have to go to a recording and transcript (like fireflies) and dig up the real quote. I would also have to do that in order to share out real user snippets with the team. It was such a pain.

Fathom is the ultimate combination of recording, transcribing, and notetaking that anyone who records calls could benefit from using.

Shahpar M.

Head of UXR

"This is by far the best compared to Fireflies and Otter - not even a close comparison." 5/5

I'm in AWE of your product. This changes everything.

Next-level AI executive note-taking. Thank you so much to your team. This is by far the best compared to Fireflies and Otter - not even a close comparison. It's like comparing gods to peasants.

Verified G2 User

Information Technology and Services

"Having tried multiple platforms like Otter & Fireflies, Fathom blew us away from the early days." 5/5

Having tried multiple platforms like Otter & Fireflies, Fathom blew us away from the early days. We started using it for sales calls initially due to its deep integration with Salesforce but the team loved it so much that we have extended it to things like virtual interviews and key strategy meetings.

Sarat P.

CEO

"Way better than Fireflies or Otter." 5/5

Fathom's blend of ease of use and AI tools for meeting summaries are top-notch. Way better than Fireflies or Otter. I have not had to edit a single Fathom call summary since joining 6+ months ago.

Todd F.

Founder & CEO

"Outperformed Otter and Fireflies, hands down, in every category we tested." 5/5

After a month of testing, this is what we've concluded: Fathom's AI meeting summaries are great, and the action items / tasks it generates are accurate and complete. The HubSpot integration works very well, and the fact that it automatically logs the meetings with the summary and a video link was a key selling point. Outperformed Otter and Fireflies, hands down, in every category we tested. I use it for every meeting. It was easy to onboard, easy to configure, and support was also amazing, both throughout my trial to check on me, and after I purchased.

Jay C.

Sales Engineer

"Way cheaper than Gong and Chorus." 5/5

This is the best meeting recorder / notetaker I've tried so far. Better than Fireflies, Otter, Granola. Way cheaper than Gong and Chorus.

Verified G2 User

Professional Training & Coaching

Fathom works everywhere you meet and syncs meeting insights automatically with the tools your team already uses.
Zero friction, maximum flexibility.

FAQs

Questions? We’ve got you covered.

How does Fireflies compare to Fathom?

On G2, Fathom outrates Fireflies on quality of support (97% vs. 87%) and AI text summarization (95% vs. 89%), with an average ROI of 4 months against Fireflies' 11. Fathom also offers bot-free capture, joining a call without a visible bot in the meeting, which Fireflies doesn't offer the same way.

Which is more accurate, Fathom or Fireflies?

Fathom's AI summarization is rated 95% on G2, compared to 89% for Fireflies, the widest gap between the two tools on any G2 metric.

Does Fathom sync to HubSpot the way Fireflies does?

Yes, and it goes a step further. Fathom's HubSpot integration includes full custom field mapping, so AI-generated deal data maps directly into your existing HubSpot fields rather than just logging as an activity note.

What about Otter? How does Fathom compare to Fireflies and Otter together?

Side by side on G2: Fathom leads on ease of setup (97% vs. 93% for both Fireflies and Otter), quality of support (97% vs. 87% and 85%), and AI summarization (95% vs. 89% and 87%). Fathom and Otter tie on average ROI at 4 months; Fireflies takes 11.

Does Fathom offer bot-free recording like Fireflies?

Fathom offers bot-free capture on Mac (Windows coming soon), with three modes: full bot with video, bot-free audio and transcript, or bot-free transcript only. Unlike most bot-free options, Fathom's bot-free modes still preserve speaker attribution and mute acknowledgement.

Is Fathom cheaper than Fireflies?

Yes. Fathom's paid plans start at $15 per user per month (Team, billed monthly), with a free plan available at $0.

Proof is in the numbers

Don't take it from us...

5 ⭐

on Product Hunt

5 ⭐

rating on G2.com

38 Mins

saved per meeting on average

Fathom's recent recordings list showing three Discovery Call recordings with company names and call durationsFathom's call summary panel with Overview and Transcript tabs, a Sync to HubSpot button, and Takeaways, Topics, and Next Steps sections

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Fathom dashboard showing a Recent Calls counter and a User Research Call recording card with participant name, talk ratio, and duration