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MISSION
AI sales roleplay built from your real sales calls
Practice works best on the objections reps actually hear. This mission turns real calls into roleplay scenarios and training, so reps rehearse the conversations they'll really have.
Inspired by
Fathom team
Mission type
Content Generation
Best for
Sales
Customer Success
Output
Roleplay scenarios and training built from real objections
System used
Fathom
What it does
This mission builds AI sales roleplay from your own calls. ChatGPT or Claude reads your recent sales calls through Fathom, pulls out the objections buyers raised and how your best reps handled them, and turns them into practice scenarios. Then it plays the buyer while the rep practices.
Your best calls also make good training material. Use them to build onboarding modules for new reps. SecondBody.ai's Fathom integration turns real objections into roleplay practice and compares practice with real calls.
Who it's for
Sales managers, enablement teams and new reps who want practice that sounds like their actual buyers.
The flight plan
Refresh the scenarios each month from new calls, and run a roleplay before any big meeting.
- Connect Fathom to ChatGPT or Claude.
- Run the first part of the starter prompt to pull the most common objections.
- Pick one objection and run the roleplay with the AI as the buyer.
- Ask for feedback on the rep's answer against how the best rep handled it.
- Save the strongest calls as training examples for new hires.
RULES
Use objections from real calls, in the buyer's words.
Play the buyer realistically, including pushing back twice.
Give feedback against what worked on real calls.
Keep each roleplay to one objection.
Remove customer names before using calls in training.
What good looks like
A good roleplay pushes back the way your buyers do. A mediocre one accepts the first answer.
GOOD
"Buyer: 'We already pay for a notetaker through Zoom.' (Rep answers.) Buyer: 'Fine, but my team won't switch tools.' Feedback: your top rep asked what the current notes miss before comparing features."
MEDIOCRE
"Buyer: 'That sounds great, let's do it!'"
STARTER PROMPT
⧉ CopyUse Fathom to find my team's sales calls from the past month. List the five most common objections in the buyers' words, and for each one, how our best-performing call handled it.
Then roleplay: you are the buyer, raise [objection] and push back at least twice. After I answer, give me feedback compared with the best real call. Remove customer names.
FAQs
Questions? We’ve got you covered.
How do I practice sales calls with AI?
Connect Fathom to ChatGPT or Claude, pull the objections from your real calls and ask the AI to play the buyer. Ask for feedback against how your best rep handled the same objection.
Can I use real customer calls for training?
Yes, with care. Remove customer names and anything confidential, and follow your company's policy on sharing calls internally.
Which Fathom plan do I need to run this skill in ChatGPT or Claude?
Any Fathom plan, including Free. The skill reads your calls through Fathom's MCP integration with ChatGPT and Claude, which is on every plan.
What is sales roleplay?
Sales roleplay is practicing a sales conversation with someone playing the buyer. It helps reps rehearse objections and new pitches before trying them on real customers.
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