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Fathom
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Edgedive
Automatically channel customer requests from your Fathom meetings into your product development.
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Overview
Streamline how you use customer feedback to iterate on your product. Plug your Fathom meetings into Edgedive to understand your customer requests across all channels. Then, use Edgedive's agent to investigate & fix customer issues, saving your team hours of work every week.
Key Benefits
- Understand what your customers are asking for across sales calls, support tickets, emails, and chats
- Identify the common issues & requests and their impact
- Automatically investigate and resolve issues with a human in the loop
